Our Services at Support Coordination
What is NDIS support coordination
Working with Support Coordination Australia is like having a guide who helps you figure out how to use your NDIS plan to get the support and services you need.
We work with you to understand your goals and find the right providers and resources to help you achieve them.
We can also help you with paperwork, booking appointments, and making sure everything runs smoothly.


Level 2 and Level 3 Support Coordination: Understanding the Difference

Level 2 - Support Coordination provides tailored assistance to help you understand and implement your NDIS plan effectively. Our experienced coordinators work closely with you to connect with the right services, navigate funding options, and develop the skills needed to manage your supports independently. We focus on building your capacity, ensuring you make informed decisions about your care, and addressing any challenges that arise along the way.
Level 3 - Specialist Support Coordination is designed for participants with more complex needs, requiring a higher level of expertise and intervention. Our specialist coordinators assist in managing multiple service providers, addressing significant barriers, and implementing tailored solutions for participants facing crisis situations or complex care requirements. Unlike Level 2, which emphasizes capacity building, Level 3 provides intensive support to stabilize situations, reduce risks, and ensure long-term sustainability of services.
How can NDIS support coordination help?
Support coordinators help you to make the best use of your supports in your NDIS plan.
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Understand and use your NDIS plan to pursue your goals.
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Connect you with NDIS providers, community, mainstream and other government services.
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Build your confidence and skills to use and coordinate your supports.
Support coordinators will work with you and your family and carers to:
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Design a service plan for your specific support needs, where needed.
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Address the barriers and understand what might impact your ability to access the supports.
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Set up a process to overcome the barriers and challenges to achieve the goals.
Why you should choose SCA?
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Your well-being and goals are our priority.
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We believe in you and genuinely care about your needs.
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Our main aim is to assist you in reaching your goals.
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We offer support coordination for NDIS participants.
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Our service is funded by the NDIS if you have Coordination of Support funding.
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We help you connect with NDIS providers and plan how to use your funding.
Our points of difference
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We specialize in assisting participants with psychosocial diagnoses, SDA and SIL applications, and those from culturally diverse backgrounds.
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Our service is available in English, Cantonese, Mandarin, and Czech.